# PeekWise.ai > PeekWise.ai is an AI-powered competitive intelligence platform for local service businesses. It monitors competitor reviews on Google and Yelp, extracts complaint and praise themes with AI, and delivers a plain-English weekly briefing with specific recommended actions. PeekWise.ai is built for local businesses across every category: hospitality (restaurants, cafés, hotels), home and trade services (plumbing, HVAC, cleaning), personal care (salons, spas, gyms), health and wellness (dental, clinics, practices), and local retail (shops, boutiques, studios). Any local business with 1–3 locations that lives or dies by reputation can use it to know what customers are saying about competitors without reading hundreds of reviews manually. Key facts: - Monitors public competitor reviews on Google and Yelp; Tripadvisor, Facebook, Trustpilot, Booking.com, Foursquare, Nextdoor, Houzz, and Thumbtack are on the roadmap - AI theme extraction surfaces recurring complaints, praise signals, and week-over-week trends across all tracked competitors - A plain-English briefing email arrives every Monday with top complaint themes, rising trends, and 3 specific recommended actions - Competitor vulnerability scoring and opportunity identification turn competitor weaknesses into concrete wins - Fully web-based with no installation; the free trial requires no credit card and tracks 2 competitors - Paid plans: Starter $49/month (1 location, 3 competitors), Growth $99/month (1 location, 8 competitors, real-time alerts, opportunity scoring), Pro $149/month (3 locations, unlimited competitors, API access) - Only publicly available review data is collected; no reviewer PII is stored, and business data is encrypted at rest and in transit - Founded and built by Bhavik Mehta (https://www.linkedin.com/in/bhavikmehta1101/, https://bhavikmehta.dev) ## Pages - [Home](https://peekwise.ai/): Product overview, features, how it works, pricing, and FAQ - [How It Works](https://peekwise.ai/how-it-works): Step-by-step setup guide — onboarding a business, adding competitors, and receiving the first AI briefing - [About](https://peekwise.ai/about): The story and team behind PeekWise.ai - [Privacy Policy](https://peekwise.ai/privacy): How data is collected and handled - [Terms of Service](https://peekwise.ai/terms): Terms of use ## Contact - Support: support@peekwise.ai - Twitter/X: https://twitter.com/peekwiseai - LinkedIn: https://www.linkedin.com/company/peekwise-ai